Privacy Policy

Our Privacy Policy

Effective Date: September 16, 2024

Welcome to On-The-Go Fleet Services!

We’re a family-owned mobile commercial vehicle maintenance and repair company proudly serving the greater Charlotte, NC area. Your privacy matters to us. This policy explains how we collect, use, and protect your information when you engage with us—whether through SMS/MMS via RingCentral or on our websites: onthegofleetservices.com and onthegofleet.com.

What We Collect

We may collect the following types of information:

  • Personal Information: Your name, email, phone number, and other contact details

  • Message Content: SMS and MMS messages and related metadata

  • Website Interactions: Information you submit via online forms

  • Device Information: IP address, browser type, and other technical data

How We Use It

We use your information to:

  • Deliver Services: Communicate with you and manage service requests

  • Improve Experience: Understand how you use our services and improve them

  • Send Updates: Notify you of important service info, promotions, or changes

Sharing Your Information

We do not sell your personal information. We only share data:

  • With Trusted Providers: Third-party services that support our operations

  • As Required by Law: To comply with legal or regulatory obligations

Data Security

We take your privacy seriously. We use a combination of administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we work hard to keep your data safe.

SMS Consent & Privacy

By providing your phone number via phone, email, or message, you consent to receive SMS and/or MMS communications from On-The-Go Fleet Services. We’ll never sell or share your number with third parties. We follow all relevant privacy and communication regulations.

Cookies

We use cookies on our websites to improve your experience. These small files help us understand user behavior and optimize site performance. You can manage cookie preferences in your browser. By using our sites, you agree to our use of cookies.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Correct inaccurate data

  • Request deletion of your information

  • Restrict or object to data processing

  • Request a copy (data portability)

To make a request, please contact us.

Updates to This Policy

We may occasionally update this policy. Any changes will be posted here, with the updated date at the top. Please check back periodically.

Thank you,

On-The-Go Fleet Services